twitter_icon fb_icon GTS eNews Button

Education resource for the group travel supplier

 


Wednesday, 18 December 2013 15:20

The Delicate Art of Giving Feedback

Written by

To be an effective manager, you need to be skilled at giving out both praise and criticism. While praise is easy to give, it is far more challenging and unpleasant to criticize your employees. Yet the practice of management requires you to occasionally show employees where they need to improve. Thus, it is vital for managers to learn how and when to give negative feedback.

Tuesday, 10 December 2013 06:34

9 Qualities of Truly Confident People

Written by

First things first: Confidence is not bravado, or swagger, or an overt pretense of bravery. Confidence is not some bold or brash air of self-belief directed at others. Confidence is quiet; it’s a natural expression of ability, expertise, and self-regard.

Tuesday, 05 November 2013 07:34

Your Business 365

Written by

When I was younger, I was a competitive figure skater. Between skates, blades, and costumes, I was always at Paul Tosone’s skate shop. Paul was a former pairs skater-turned coach who then decided to start his own business. He became a skating blade sharpener, sold boots, repaired equipment—you name it. The man was like a machine. I used to watch him sharpen a pair of skates while wearing his own skates, jump on the ice and teach a lesson, then come back in and fit someone into boots. He ran seven days a week, nearly 365 days a year at this pace. One day, while I was watching him sharpen my skates, Paul looked up at me and said, "Owning your own business is a bitch. Don't start one."

Recently, I was invited to be a guest speaker for a webinar series about how to start a business in the travel industry. The moderator began our conversation by saying, “Anbritt, let’s not have you talk about the scary-scary, ok?” He was referring to some of the problems I’ve been through during my thirteen and a half years as a business owner. 

Start
Prev
1
Page 1 of 26
Banner
Banner
Banner

Serendipity Media, LLC • 535 Cascade West Pkwy • Grand Rapids • MI • 49546

Ph: 616.458.8371 • Fax: 616.458.8609 • Web: serendipitymediallc.com