twitter_icon fb_icon GTS eNews Button

Education resource for the group travel supplier


Thursday, 14 November 2013 04:42

One Brilliant Sales Tip

In my last blog post, I shared three sales tips I learned at the Niche Media Conference. I’m still on a high from what I’ve learned and am personally putting those lessons into practice. In addition, I’m breaking down the lessons to share with our team to improve our overall sales effectiveness and, ultimately, be better service providers to our clients. 

Published in Kasie's Blog
Thursday, 28 June 2012 13:38

‘How Can I Help You?’

A prospective customer says, “Tell me about your firm. What’s different or special about you?”

Published in Sales
Thursday, 19 April 2012 09:28

Tulip Time with No Tulips?

Since 1929, the Tulip Time Festival has celebrated Dutch heritage with a ten-day festival that highlights the city and its spectacular display of tulips. Group travelers flock to Holland, Michigan, in May to experience events such as parades, shows, attractions, and, of course, the viewing of the tulips. As with any festival, Mother Nature plays her role in the weather and the quality of the tulips. But this year, things will look very different during Tulip Time—the tulips will be nowhere in sight. Thanks to Mother Nature, the Tulips are in full bloom as I write this blog in mid-April.

Published in Kasie's Blog
Wednesday, 29 February 2012 09:45

5 Ways to Turn Social Media into Social Business

By now you know how to post on Facebook and shorten a link on Twitter, but are your company's social networking strategies doing justice to the work you put in, and the values of your company? Keep these things in mind the next time you post.

Published in Marketing

Serendipity Media, LLC • 535 Cascade West Pkwy • Grand Rapids • MI • 49546

Ph: 616.458.8371 • Fax: 616.458.8609 • Web: