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Education resource for the group travel supplier


Thursday, 04 October 2012 09:25

Don't Just Script: Teleprospecting Done Right

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Script writing, practice time, and verbal delivery of the content are the key components of tactical marketing messaging at its best. Words matter more during the teleprospecting stage than any other period of the sales process. Dedicating sufficient time to crafting an effective script and giving your teleprospectors ample opportunity to practice, refine, and make the script their own are crucial steps to the teleprospectors' success and should be done before they start making calls.

Thursday, 27 September 2012 12:00

One Killer Sales Skill You've Forgotten to Use

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Some sales training and strategies can do more harm than good, especially if the techniques you adopt take you away from doing what works best for you. Here's an example.

Thursday, 20 September 2012 15:14

Be Rich in Customer Service

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Good customer service is the foundation of any business. Price reductions and special promotions may bring customers in, but to keep them, show clients you have their best interests at heart. When a client feels the he is being taken care of, he will be happy, and in turn share this happiness with his friends. This is one way to grow a business, so plant the seeds of customer service. Here are some tips to help you cultivate your client dealings on a daily basis:

Thursday, 13 September 2012 12:52

4 Tips for a Phone Sales Pitch

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Selling over the phone, especially cold-calling, requires patience, enthusiasm, and a personal approach. Because it is easy for people to hang up, you only have a few moments to catch their attention and interest. No matter what you are selling, proper phone sales etiquette with your potential customers can help you make the sale.

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